Lightful Services

We’re A Creative Digital Consultancy Of The Sector, For The Sector.

Lightful Services’ unique combination of digital experts and sector specialists give us a deep empathy for the needs of charities, social enterprises, communities and non-profits.

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Solutions.

Solutions structured around your means, challenges and opportunities.

Efficiency.

Deliver efficient ways to build upon your existing technology.

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Experience.

Guided by a highly experienced team who have been in your shoes.

What We Do.

CRM.

Web.

Email.

Design.

Digital Marketing.

Social Media Marketing.

Analysis.

Compliance (GDPR).

We Understand
Your Challenges.

The way people connect will never be the same, and will forever be changing. Sometimes it’s hard to keep up. For beyond profit organisations, technology can be even harder. A specific set of challenges, with often limited resources.

This is precisely where we come in.

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We Turn Complexity
Into Opportunity.

Complex, inappropriate technology causes disjointed user experiences, compliance risks, time-consuming data management, internal usage frustrations, and significant wasted expense – seriously diminishing the ability of beyond-profits to reach their goals.

We thrive on solving these problems.

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What Are You Looking For?

We have a full range of services and join in at any stage of your digital evolution. We tackle everything from total digital transformations to campaign-specific projects.

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Solution Design.

The scope, architecture and delivery of fit-for purpose technology solutions that improve your digital systems.

  • Requirements gathering and business process review
  • Human-centred Design
  • Rapid prototyping
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Online Communities.

Shaping and growing your communities to create impact, deliver services, and bring people together at the scale.

  • Community management and collaboration
  • Supporter and member portals
  • Personalised user journeys and experiences
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Back Office Productivity.

Integrating people, processes and technology to improve compliance, data quality and inefficient tasks.

  • CRM configuration
  • Data management and compliance (GDPR)
  • Dashboards and reporting
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Mobile Applications.

Personalised mobile apps with genuine utility, delivering valuable experiences and convenience.

  • Beautifully designed for iOS and Android
  • Integrated with Salesforce CRM
  • Salesforce Communities integration

Meet Our Team.

[Photo] Johnny Murnane

Johnny Murnane.

COO & Co-Founder
LinkedIn

[Photo] Susie Perks

Susie Perks.

Client Director
LinkedIn

[Photo} Haydn Thomas

Haydn Thomas.

Director of Development
LinkedIn

[Photo] Vinay Nair

Vinay Nair.

CEO & Co-Founder
LinkedIn

[Photo] Carlos Miranda

Carlos Miranda.

Chairman & Co-Founder
LinkedIn

[Photo] Russell Robson

Russell Robson.

Director of Solutions
LinkedIn

[Photo] Tzhe’ela Trooper

Tzhe’ela Trooper.

Salesforce Developer
LinkedIn

[Photo] Livio Ravetto

Livio Ravetto.

Solutions Architect
LinkedIn

[Photo] Eleanor Cornish

Eleanor Cornish.

Salesforce BA
LinkedIn

[Photo] Neela S.N.

Neela SN.

CRM & Solutions Manager
LinkedIn

[Photo] Sampath Arjunan

Sampath Arjunan.

Technical Architect
LinkedIn

[Photo] Preeti Agarwal

Preeti Agarwal.

Salesforce Developer
LinkedIn

[Photo] Bruno La Versa

Bruno La Versa.

Lead Designer
LinkedIn

[Photo] Arfa Rehman

Arfa Rehman.

UX Designer
LinkedIn

[Photo] Nelia Kleiven

Nelia Kleiven.

Digital Designer
LinkedIn

[Photo] Sarwech Shar

Sarwech Shar.

Business Analyst
LinkedIn

[Photo] Andrew Cross

Andrew Cross.

Head of Data, Insight and Compliance
LinkedIn

Meet Our Team.

What People Say About Us.

Don’t take our word for it, here’s what some of our partners have to say.

[Logo] ABF The Soldiers’ Charity

ABF The Soldiers’ Charity

“We used Salesforce to connect ABF’s WordPress account and Facebook lead ads directly which saved 20 days of time managing data over the course of the campaign. This gave supporters who signed up a seamless onboarding journey.”

[Logo] Hartham Park

Hartham Park

“Lightful has worked with us to refine our vision, design our Salesforce-based solution and our member portal interface. Our goal is to enable our members to be a part of this collaborative forum by curating and nurturing a community within this member portal. Lightful’s insight, scoping and project design has helped us move closer to our vision.”

[Logo] School for Social Entrepreneurs

School for Social Entrepreneurs

“Lightful worked with the School for Social Entrepreneurs to scope, design and implement our Salesforce community supporting our network of entrepreneurs and schools. The Lightful team are an experienced team of professionals with understanding of social enterprise, business requirements and design.”

We’ve Worked With People Just Like You.

Here’s just some incredible beyond-profit organisations we’ve partnered with.

[Logos] The Big Give, European Society of Cardiology, ABF The Soldiers’ Charity, London’s Air Ambulance, Hartham Park, Frontline, Prostate Cancer Research Centre, School for Social Entrepreneurs, Guy's & St Thomas' Charity, Street Child, University of North Hampton
[Logos] The Big Give, European Society of Cardiology, ABF The Soldiers’ Charity, London’s Air Ambulance, Hartham Park, Frontline, Prostate Cancer Research Centre, School for Social Entrepreneurs, Guy's & St Thomas' Charity, Street Child, University of North Hampton